Access your profile & account info

Go directly to start, stop or move your service online.

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  • Create MyHydro Profile.

Accounts may also require a security deposit. A customer or an electrical contractor can submit an electrical connection request online, for services including:.

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  • Electrical Connections.
  • Extension fee refunds.

When you're ready, you can apply for connection You can apply or confirm your application for Monitor the status of your service connection request. Incremental interconnection costs may apply see Electric Tariff Compliance or Certificate of Electrical Inspection from We'll authorize your connection to the If required, an invoice will be sent and this deposit will be due within 10 days of the mailing date.

For some new accounts, we may require a rental or purchase agreement for proof of tenancy or ownership.

Move or cancel my service

If proof is required, we will contact you. Some mandatory fields were not filled in or are incorrect, please see below. Nature of your business. I have signatory authority. Other authorized contact s.

Electrical service extensions

Where do you want to start BC Hydro service? Site landlord or registered site owner.

We require that you provide either a new billing address or indicate that the service address can be used for billing. Name of property management company. Bill delivery format Online.