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Customer Questions & Answers

Need a hacker for online dating app dating websites every year. I'm french so sorry for my english. I have the same problem like many of us here. They take euros on my bank account!

Välkommen till oss!

I have created a french petition on change. The link for the petition: If you were going to use this type of service do not use your bank card get a throwaway card like NetSpend or a gift card with a Visa or MasterCard logo in use that put just the amount of money on there that you want them to take and no more and that will protect your bank account.

They can't take it if you don't have it.


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Its seems like a cool site and a cool idea. While i know some of the profiles might be phonies or false i decided to play. One of the first things is that many of the women that are supposedly in my area are not. In any event i signed up for Badoom premium which i thought was for a week at 3. I was able to get my money back but nowhere did i see i was going to be also charged for this. If it wasnt for this i would have gave badoo a try. Just didnt like the way this went down..

Hi stranger don't know what ur name is: Lot off factors that can help you if someone's profile is not fake. Means do all pictures look diff. Rest you can always ask questions which are open ended and remember if some one is lying he won't be able to remember it for long if u ask him the same questions later.

Hey Jahidul, Sorry to hear about this! If you could please send us a message with your registered email address or phone number, we'll be happy to look into this for you! Most of our users are really who they say they are! However, if you're still suspicious, we urge you to use the reporting feature to notify our moderators about a potential fake profile. Additionally, Badoo is completely free to use. We do have some additional features to increase your popularity, but they are totally optional.

We hope this helps, but please do not hesitate to get in touch if otherwise! It means the person has JUST been connected disconnected few minutes ago. Sorry to hear that Ged. Could you please send us a message with your registered email address or phone number? We'll look into this right away! If you registered on Badoo with your mobile number, please include the country prefix for your mobile number.

We look forward to hearing from you! Thank you for reaching out to us. Badoo is determined to stamp out fake profile registrations and we hope our users will join us in this quest.

Badoo dating scams !

This is why we've introduced photo verification; together with our other methods of verification, this will help stop fake profiles for good and improve your experience as a user on Badoo. To continue using Badoo as usual, please verify your profile with a photo. It only takes a moment - simply follow the instructions on the screen! You cannot use existing photos from your gallery; you will need to take a new photo to pass verification. Don't worry - this photo won't appear on your profile and it won't be visible to any of your profile visitors. If you have any issues with the process, please do let us know.

Jake - Badoo Team. Hi Lee, Thank you for reaching out! If you are using the mobile app and the website of Badoo simultaneously, your location will be automatically detected by the GPS in your mobile device. If you don't use one of the Badoo mobile apps, it may be that your browser's location services are not providing us with accurate coordinates. We recommend that you disable location services on your browser and manually set your location on your Badoo profile.

Please follow the link below for instructions on how to disable location services on your browser: You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people. Our premium features provide the possibility to gain more attention. You can find more information about the features available with credits on https: Sorry to hear you'd like to cancel your purchase Donna.

We'll be happy to look into this for you and see what we can do to help. Would you please send us a message with your registered email address or phone number? Unfortunately, we weren't able to locate your transaction with the details provided. Please message us with your registered email address and we'll look into this right away.

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Badoo dating scams

Hi Dave, Thanks for sharing your experience. We're sorry it hasn't been a pleasant one. We'd be happy to double check the decision to block your profile and the status of your transaction.


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  • If you're eligible for a refund, as per the terms you agreed to, we'll be glad to action this for you. Please message us with your registered email address or phone number including country prefix and we'll look into this for you. Hope to hear from you! Hey William, Thank you so much for taking the time to review Badoo.


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    • You can message most people for free, and contact anyone you match with. The amount of credits is always shown before you send a message so that you are aware of how many credits would be required to perform this action. In regards to moderation on Badoo, we have a dedicated team of moderators working around the clock and around the world to ensure Badoo remain safe and fun. We're sad to hear that you've encountered some suspicious profiles on Badoo and we can only encourage you to report this to our moderation team by using the 'Report Profile' option available in multiple locations across our platform.

      If you have any specific questions about our reporting and moderation process, please do reach out to and we'll be happy to answer your questions. Alternatively, you can refer to our community guidelines badoo. Please do not hesitate to contact us with any questions or concerns, we're happy to help! Hi Kurtis, I'm sorry to hear you encountered a technical issue which resulted in a purchase being made using your stored payment method. We've sent you a message to request some details which will help us to locate your profile and process your refund.

      We look forward to hearing from you Badoo Team. Hi Albert, Thank you so much for letting us know your thoughts.

      Badoo dating scams

      However, Badoo is free to use. You can message anyone you match with for free! It's entirely up to you if you wish to purchase any premium services on Badoo.